Quality Manager

Job description and duties

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40 hours per week Monday - Friday - 08:00 - 17:00 with a 1-hour lunchbreak up to £42,000.00 per annum Sodexo benefits and development opportunities Subsidised meals Subsidised on-site gym Free on-site parking Job Introduction Are you an experienced Quality Manager with a passion for driving standards, improving processes and ensuring excellence across a complex, multi-service environment? Sodexo is looking for a proactive and motivated Quality Manager to join our team at Merville Barracks, Colchester . This is an exciting opportunity to take the lead on quality management, compliance and audit delivery across our Colchester PFI contract, ensuring the highest standards are consistently achieved. Working closely with the HSEQ team, contract leadership and operational teams, you will play a key role in maintaining our quality management systems, driving continuous improvement and ensuring contractual, internal and external audit requirements are met. What you ll do: As Quality Manager, you will take ownership of the contract's quality and audit programme, ensuring robust processes, accurate reporting and a consistent approach to quality across all service areas. Your responsibilities will include: Quality Management: Lead and maintain quality management systems, including QFM, SMS and Nero, ensuring compliance with company, industry and contractual standards. Audit Leadership: Plan, coordinate and oversee contractual, internal and external audits, ensuring all required samples, evidence and submissions are completed within agreed timescales. Compliance: Maintain the Contract Quality Management Plan and ensure alignment with ISO 9001, ISO 45001 and ISO 14001 standards. Continuous Improvement: Identify opportunities to improve processes, address non-conformances and implement effective corrective action plans. Reporting & Analysis: Produce quality reports, analyse audit results, customer surveys and performance KPIs, identifying trends and areas for improvement. Team Leadership: Lead, motivate and develop a team of quality and audit professionals, providing clear direction, support and development opportunities. Stakeholder Engagement: Work collaboratively with operational teams and site leadership to promote a positive quality culture and ensure we consistently meet client expectations. Training & Development: Deliver guidance, training and workshops to strengthen understanding of quality standards, compliance and audit readiness. What you bring: We're looking for someone who is organised, analytical and confident leading quality and compliance activities within a busy operational environment. You'll ideally have: A Level 3 (or equivalent) qualification in Health & Safety. A Level 3 (or equivalent) qualification in Food Safety. A recognised ISO Lead Auditor qualification (ISO 9001, ISO 45001 or ISO 14001). Previous experience in a Quality Management or similar compliance-focused role. Experience of managing, maintaining and improving management systems. A proven track record of delivering continuous improvement initiatives. Excellent organisational and communication skills, with the ability to produce clear and accurate reports. Strong interpersonal skills and the ability to build effective relationships at all levels. The ability to manage competing priorities, meet deadlines and work proactively. Desirable: Level 4 (or equivalent) qualification in Food Safety. Membership of a recognised professional body, such as CQI or IRCA. What we offer: Working with Sodexo is more than a job; it s a chance to be part of something greater. You ll belong in a company and team that values you for you; you ll act with purpose and have an impact through your everyday actions; and you ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Requirements

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