Business Centre Receptionist

شرح کار و وظایف

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37.5 hours per week Monday - Friday Various Shift Patterns between 07:00 and 18:00 £13.41per hour Check your local transport links here: Plan Your Journey | Traveline enter L2 0RD as your destination. Are you passionate about delivering excellent customer service and creating a welcoming environment for everyone you meet? As a Business Centre Receptionist at HMRC Liverpool, you'll be the first point of contact for visitors, providing a friendly, professional and helpful welcome while ensuring the smooth day-to-day running of the reception area. You'll play an important role in supporting the wider administration team, managing enquiries, maintaining effective communication and helping to create a safe, organised and positive environment for colleagues, clients and visitors alike. Your attention to detail, approachable manner and commitment to great customer service will help ensure everyone receives a positive experience. What you'll do: Provide a friendly, professional welcome and deliver excellent customer service as the first point of contact for visitors and colleagues. Carry out general reception and administrative duties, including answering telephone calls, managing emails, filing and completing relevant paperwork. Manage meeting room bookings, prepare rooms for use and provide basic audio-visual (AV) support where required. Maintain a clean, tidy and welcoming environment, replenish supplies and assist with room setups and moving furniture. Provide support to the catering and mailroom teams when required, helping to ensure the smooth running of daily operations. Respond to customer queries, escalate issues where necessary, report maintenance concerns and follow all health and safety procedures. What you bring: Strong customer service skills with a friendly and approachable manner. Good organisational and communication skills, with the ability to manage competing priorities. Ability to follow health and safety procedures and maintain a safe working environment. A team player who is also confident working independently and using their own initiative. Ability to complete tasks accurately and consistently to a high standard. Previous experience in a reception, customer service or similar role would be advantageous. What we offer: Working with Sodexo is more than just a job it's an opportunity to be part of something bigger. You'll join a team that values your contribution, supports your development and empowers you to make a positive impact every day. In addition, we offer: Mental health and wellbeing support Employee Assistance Programme providing personal, legal and financial advice 24/7 virtual GP access and lifestyle rewards Discounts for you and your family Financial wellbeing tools and retirement planning support Cycle to Work scheme and a paid Volunteering Day Ready to be the friendly face of our team? Apply today and take the next step in your career with Sodexo!

شرایط

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