Security Receptionist

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40 hours per week 3.5 days out of 7 per week with various shift patterns Monday - Sunday Rolling rota 12 hour shifts 06:30 to 18:30 & 18:30 to 06:30 From £12.97 per hour Access to Sodexo reward hub and discounts SIA licence required to be considered for this role Job Description: Join Sodexo as a Security Receptionist at Merville Barracks, Colchester, CO2 7UT , where you'll play an important role in maintaining a safe and welcoming environment for everyone visiting and working on site. As the first point of contact, you'll provide a professional and friendly reception service, welcoming visitors, explaining site entry requirements and ensuring all security procedures are followed in line with Ministry of Defence (MoD) requirements. If you're customer-focused, organised and have an interest in security and administration, we'd love to hear from you! What you ll do: Welcome and engage with visitors, staff and contractors, providing a friendly and professional first point of contact. Explain site entry requirements, check documentation and ensure visitors meet the necessary security criteria. Process and issue site passes in line with site procedures and contractual requirements. Manage reception computer systems and maintain accurate records, both electronically and on paper. Handle enquiries, provide information and direct visitors to the appropriate departments or personnel. Follow the correct incident reporting procedures, ensuring all relevant documentation is completed accurately. Maintain confidentiality and comply with GDPR requirements. Keep the reception area clean, tidy and professional at all times. Build and maintain positive relationships with clients, visitors and colleagues. Support with general administrative duties as required. What you bring: A valid SIA Frontline Guarding Licence. Previous experience in a customer-facing role, ideally within reception, administration or security. Excellent communication skills, both written and verbal. Good IT skills and confidence using computer systems. Strong attention to detail and the ability to follow procedures and standards. A flexible and proactive approach, with the ability to work independently and as part of a team. The confidence to deal with challenging situations and conflict professionally. A good understanding of GDPR and the importance of confidentiality. Desirable (but not essential): Experience working within a military environment. Previous experience within the security industry. Existing SC security clearance. A full UK driving licence. What we offer: Working with Sodexo is more than a job; it s a chance to be part of something greater. You ll belong in a company and team that values you for you; you ll act with purpose and have an impact through your everyday actions; and you ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

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