Office & Facilities Assistant

Job description and duties

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We are currently looking for an Office & Facilities Assistant for our central Larch Building. You will provide a welcoming, professional front-of-house service at the Larch Building and keep shared office facilities organised, supplied and ready for use. Key responsibilities Reception and front-of-house service Answer the door, welcome visitors professionally and notify colleagues promptly of their arrival. Receive deliveries and pass them to the appropriate person. Maintain a tidy and presentable reception and entrance area. Follow Trust procedures for admitting visitors and managing access to the building. Shared administration inbox Monitor the shared administration email inbox during contracted working hours. Review enquiries and forward or allocate them promptly and accurately to the appropriate person or team. Respond to routine enquiries using agreed information and responses. Escalate urgent, sensitive or unclear enquiries to the appropriate colleague. Record enquiries awaiting allocation or follow-up and flag outstanding items to the appropriate colleague. Meeting-room preparation Prepare clean, tidy meeting rooms with tables, chairs, basic refreshments, stationery and routine supplies as required. Check and reset rooms between bookings so they are ready for use. Communal areas Keep the kitchen and shared areas clean, tidy and presentable during the working day, includ

Requirements

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